被同行用独立站恶意投诉版权侵权，操作的手法也很简单，就是把对方的亚马逊listing的内容复制到自己的独立站上，随后，他们再到亚马逊上建新链接，用几乎同样的内容，然后向亚马逊举报原创Asin内容侵权，用他们在独立站上的链接作为证据。亚马逊看到这个后并不会去进行深入核对就直接查封原listing，并通知卖家进行处理。
一般被独立站复制listing恶搞下架，投诉者用的投诉理由
- 图片侵权：这种一般是抄袭或者照搬我们的图片到独立站，然后进行投诉
- 商标侵权：上次是说我们的品牌没有注册对应的产品类目，然后对方投诉成功
- 版权侵权：投诉者有版权号，他是直接照着我们的主图，画了一个线稿图去申请版权成功了
申诉的思路都是差不多，跟据注册邮箱里面或者业绩通知那里的具体说明。看对方写的是什么理由投诉你的，然后你着重跟据对方投诉的点去申诉。能提供的资料越多越好，可以单独提交截图，也可以把同类型的图片合成pdf提交。注意文件大小即可
申诉所需资料
- 设计原图psd截图+对应拍摄场景原图
- 产品listing上架时间截图+投诉者独立站listing上架时间截图（两者对比图，可以在申诉心中辅助说明）
- 如果我们注册了专利，可以同时直接提供专利号、专利申请设计图以及专利证书文件
- 投诉品牌的话，可以去USPTO截图我们的品牌信息，突出品牌申请和注册成功时间；同时可以再加上后台品牌成功备案的截图
- 采购发票（近3个月的）
- 申诉信
方法一
- 自己的商标证书去跟Shopify投诉，那个店直接挂了，然后去跟亚马逊申诉商标侵权投诉：https://services.google.com/inquiry/aw_tmcomplaint
- 举报给google来移除它收录的被侵权的内容：https://support.google.com/legal/troubleshooter/1114905
- 站长工具里举报涉嫌侵犯版权的行为：Google 网页搜索 的举报入口：https://www.google.com/webmasters/tools/dmca-notice?pli=1
- 互联网犯罪投诉中心：https://www.ic3.gov/ Internet Crime Complaint Center
- 查域名运营商，进行投诉：https://digital.com/best-web-hosting/who-is/
- 自查工具：Copyscape. Plagtracker. TinEye.
方法二
其实你不应该去DMCA申诉的，因为这个流程会很长，就算是你能申诉回来，你也亏了时间，你就不要承认你有错，你从上架时间，产品图片，品牌，文案创作上去反驳它。告诉亚马逊这个链接是你的，你可以以下证据去证明你是没有侵犯版权的:
- 提交你的品牌证书，证明这个是你的自有品牌，你没有违反政
- 提交你的照片原图，证明这是你的原创
- 自己创作一个文案的PDF文件，里面体现出你是怎么写的文案，以此来证明文案是你自己原创的。
- 从上架时间上来说明，找到这个投诉你的竞争对手的上架时间
以下是申诉信模板，仅供参考
Dear Amazon Team,
We received an email from Amazon about a copyright complaint:
ASIN: 填被投诉的ASIN
Complaint ID: 被投诉ID
We are convinced that this is a malicious complaint for the following reasons:
1) We have no infringing trademarks. We are legitimate regular brand sellers. We own the trademark 品牌名in the United States and its registration number is 注册号. 品牌名 is a brand that 注册公司名（后台的） authorized us to sell on Amazon, and we have registered this brand on Amazon, please check Picture 12-13.
2) We have no infringing on appearance patents. This product was developed by 注册公司名（后台的）and applied an appearance patent. Please refer to Picture 1, 2, 3 for the model files. We have obtained the acceptance notice from the US Patent Office, please check 附件文件名.
3) We have no infringing images. This product was created on June 30, 2021, all pictures were taken and designed by our designers, please check Picture/PSD 5-11.
4) We have no infringing text. We didn’t use the brand “投诉者品牌名” on our text. The listing text is written by ourself, our was created on June 30th. But the complainant’s text was created on Sep 30th, please refer to picture 14-15.
5) Also attached is the proof of purchase invoice, please check Picture 16. The complainant has again launched a malicious complaint and this product has now been taken down by malicious complaint. We have communicated with the complainant several times, but have not received any response. We can provide further information to prove the compliance of our products.
5) This case is that the complainant has built a very simple website with no inventory, sales method, payment method, etc., which is only used for malicious complaints. They misappropriated my product image and simply changed the brand name to “投诉者品牌名”. Then use this website to complain to us for image infringement. And they also used improper means to modify the pictures of my products, which affected my sales. I found that they are also selling on Amazon, this is their ASIN , and his current picture is also plagiarized from others! And other products were copied in the same way on the website of the complainant.
6) Here is the link to our official website: 自己的官网链接或者亚马逊链接 , created on July 29, 2021.
Here is the link to “投诉者品牌名” official website: 投诉者独立站链接,created on Sep 30th, 2021.
We sincerely ask that Amazon, upon receipt of this appeal letter, investigate and restore our ASIN as soon as possible. If you need more information please contact us.
Look forward to your reply soon.
Sincerely,